Shipping policy

Shipping

If your address changes prior to shipping, it is your responsibility to contact us at appleofmyila.embroidery@gmail.com to request a change of address. If your package is returned or lost due to shipping to the old address, you will be responsible for new shipping fees.

Apple of My Ila Embroidery & Gifts, LLC is not responsible for lost or stolen packages due to USPS.

Apple of My Ila Embroidery & Gifts, LLC is not responsible for the package once it has been shipped.

We can ship anywhere within the United States. When you place an order, please allow 3-5 business days for us to process your order. Once your order has been shipped, please allow 1-2 business days for tracking to be updated. 

Refunds

All sales are final and are not refundable.

Personalized items are not returnable/refundable/exchangeable under any circumstances.

You can always contact us for any questions regarding your order at appleofmyila.embroidery@gmail.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.